We want every customer to have a simple and transparent return experience.
If your purchase does not meet your expectations, eligible items may be returned or exchanged according to the guidelines below.
Return Period
Items may be returned within 30 days of delivery.
Return Requirements
To qualify for a return, products must:
- Be unused or lightly inspected only
- Be in original condition
- Include original packaging
- Include all accessories and components
- Not show signs of damage or misuse
Non-Returnable Items
The following items may not be eligible for return:
- Final sale items
- Clearance products
- Used or damaged products
- Products modified after purchase
Exchanges
Exchanges are available for eligible products based on inventory availability.
If the requested replacement product is unavailable, a refund may be issued instead.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of delivery.
Please provide:
- Order number
- Description of the issue
- Photos of the product and packaging
This information helps us review and resolve the issue efficiently.
Refunds
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days after approval for the refund to appear, depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.